Intake for Texas injury firms
We answer your new-client calls 24/7, in English or Spanish. The line asks your intake questions and books the consultation straight onto your calendar, so after-hours callers don't hit voicemail and call the next firm.
Example for illustration. Every firm's questions and calendar are its own.
The gap
People call a lawyer when the pain sets in or the adjuster calls. That's often at night or on a weekend, and they usually call more than one firm.
Calls roll to voicemail or a service that takes a message and nothing else.
Plenty of people never leave a voicemail. They go back to the search results.
The first firm to have a real conversation often gets the case.
How it works
Nights, weekends, holidays and overflow when your team is already on the phone.
It switches the moment the caller does, with natural phrasing for DFW callers.
What happened, when, injuries and treatment, in the order your team wants them.
It checks your calendar and books a real time. No "someone will call you back."
Hospitalizations and serious injuries can be transferred to an attorney during business hours and flagged right away.
Every caller is asked how they heard about you and whether they've talked to other firms. You see which ads actually bring in cases.
The line never gives legal advice, quotes fees or promises representation. Callers are told the call is recorded. It only answers calls coming in to your firm. It never cold-calls anyone.
Setup
You don't change your phone system or learn new software.
A short call to go over your questions, the cases you take and the ones you don't.
Consults land on the same calendar your team already uses, with your available hours.
Forward after-hours and overflow calls to the line. Test it yourself as much as you like before it goes live.
About
I'm Rohaan, the founder of RP Integrations. I build and manage each firm's intake line myself, so when you need a question changed or a new case type added, you're dealing with me directly.
We're taking on a small number of founding firms in Dallas-Fort Worth right now, at a locked-in rate.
Call the demo line any time of day. If it sounds like a fit, reach out and we'll set up a 15-minute call.